FAQs

Frequently Asked Questions:

How long will it take for my item to be shipped/delivered?
We attempt to ship out all orders within 72 hours of payment (excluding weekends). Please allow 2-7 days for delivery within the US and 10-21 days for international shipping.
How much does shipping cost?
Shipping costs are calculated at checkout, and depends on the weight of your package (how many items you are ordering) as well as your location. In general, domestic shipping will be $4-$10 and international shipping will be $10-$25.
Do you offer refunds/exchanges?
At the moment we do not offer refunds or exchanges. All sales are final, unless the shipment resulted in an error from our end.
Do you restock items? How often?
Yes, we will restock items periodically when stock runs low. Stay updated with our email list and social media, as we will announce restocks there.
What shipment method do you use?
United States Postal Service (USPS). 
I still have a question!
Email us at hello@gloomyseason.com and we'll get back to you ASAP.